Shipping Policy

At KAI, we aim to get your favourite supplements to you quickly, securely, and affordably across Australia and New Zealand.

This shipping policy applies only to purchases made through the KAI online store. For in-store or third-party purchases, please contact the store directly.

Australia-Wide Shipping

Standard Parcel Post: From $9.70

  • Estimated Delivery: 6 business days
  • Maximum Weight: 22kg

Express Post: From $12.70

  • Estimated Delivery: 1 business day
  • Maximum Weight: 22kg

All orders are dispatched from our Canberra warehouse using Australia Post or other trusted carriers.

New Zealand Shipping

Standard Shipping: From $16.30

  • Estimated Delivery: 4–7 business days between major metro areas
  • Maximum Weight: 20kg

Express Shipping: From $33.30

  • Estimated Delivery: 2–5 business days between major metro areas
  • Maximum Weight: 20kg

Customers are responsible for any customs fees, duties, or import charges that may apply.

All prices are in AUD and subject to change.